Jamie Stannard

Senior Service and Support Leader

Experienced leader with recognized ability to select, train, lead and retain self-motivated, task-focused employees.  Trained in best practices including lean management, Continuous Improvement, ITIL and Knowledge-Centered Service principles to drive world-class policy and procedures.

✓ 20+ years in service & support

✓ certified in lean management

✓ Multiple certifications in hdi

Current Resume

HDI

Member of HDI for over 20 years.

Facilitated at multiple HDI conferences.

Current board member of HDI Atlanta

Industry Experience

I have experience in several industries including Medical, Dental, Product Goods, Education, Meeting & Event Management and Apparel & Textile.

Leadership

I have experience leading within start-up organizations as well as multi level large organizations.

Continuous Improvement

CI is a passion and a culture within organizations part of my career. I achieved multiple certifications within lean management equipping me to lead teams to accomplish their KPI goals. I have also facilitated several workshops and education classes in lean management.